For a complete list of STERLING genuine service parts, please see the installation instructions packed with your Sterling product. Or, browse our online brochure for common toilet service parts.
Only toilet replacement parts are available for purchase online, click the link below to access the virtual brochure. Other parts are available through our customer service department. To order, please call 1-800-STERLING.
Call the Sterling Customer Care Center at
Hours: 8:00AM - 5:00PM (CST)
Monday - Friday
Email Sterling at sterlingfeedback@
Requests will be answered within two business days.
Write to Sterling at
444 Highland Drive
Kohler, WI 53044